Financial Services Technician

Business Staffing of America, Inc. is actively seeking dedicated and qualified Financial Service Technicians for travel pay processing support. With 28 years of experience in providing quality candidates to the U.S. Federal Government, we offer nationwide services and specialize in sourcing hard-to-find professionals in rural communities.

HOURS

Full-Time, 40 hours per week

Overview

As a FINANCIAL SERVICES TECHNICIAN you will provide analysis, validation, processing, and correction of financial transactions and issues/problems involving the full range of financial services.

Key Responsibilities

Prepares, reviews, calculates, processes, escalates, rejects, or responds to inquiries about travel vouchers to ensure entitlement to travel and related benefits.

Inputs and reviews travel vouchers for military, civilian, and reservist temporary duty, permanent change of station, personal property movement and storage, deployment, and TDY to school accruals to ensure proper entitlements, including travel and supplemental benefit payments.

Processes Financial Services Offices initiated pay-affecting documents, including debt collection and special entitlements.

Determines necessary accounting transactions and codes, tracks and updates electronic funds transfer (EFT) rejects, prepares daily accountability reports, and processes remittance checks.

Processes and inputs accounting data, handles interfaces, and updates spreadsheets as needed.

Reviews, corrects, validates, and balances travel accounting transactions.

Escalates complex or time-consuming inquiries, tracks unresolved cases, and elevates knowledge-based deficiencies.

Works with various financial systems including the Reserve Travel System (RTS), Financial Management Work Flow (FMWF), Defense Travel System (DTS), Defense Joint Military Pay System (DJMS), Defense Enterprise Accounting & Management System (DEAMS), Leave Web, RTS Web Reports, and common desktop applications (email, Microsoft Office, etc.).

Transmits and receives documents and messages electronically using networked workstations.

Meets specified service delivery metrics, including performance monitoring requirements.

Can work under pressure to meet established deadlines.

Post-Training Requirements:

• Demonstrates knowledge of travel pay guidance for Active Duty, Reserve, and civilian employees regarding travel entitlement and reimbursement rules, regulations, instructions, procedures, and operations; applies precedents to resolve general procedural and substantive problems.
• Understands the format, content, and use of travel records and systems.
• Knowledgeable in lines of accounting.
• Basic understanding of the common laws, rules, regulations, policies, procedures, and precedents related to the area of assignment; applies this knowledge to resolve caller inquiries.
• Proficient in preparing correspondence, documents, and reports using various word processing and spreadsheet software programs.
• Provides feedback, such as suggestions or recommendations for workplace and processing improvement.

Minimum Qualifications:

• Must have at least Interim Secret eligibility before starting (Tier III Investigation with no access to classified information).
• Requires a High School diploma or equivalent.
• Demonstrates proficiency in effective oral and written communication; maintains strong working relationships both internally and externally; exhibits interpersonal and problem-solving skills.
• Proficiency in Microsoft Office Programs is required.
• Must be able to read, write, speak, and understand English.
• Must pass a background check.